Dashboard – Beyond Chats

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Dashboard
Analytics

Dashboard
Analytics

CHATBOT

Builder
Knowledge Base
Appearance
Conversations
Contacts
Settings

Builder
Knowledge Base
Appearance
Conversations
Contacts
Settings

INTEGRATIONS

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HELP & RESOURCES

Documentation
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Roadmap
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BeyondChats

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Getting Started

Build chatbot
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Last 7 days
Last 14 days
Last 30 days
Last 60 days
Last 3 months
Last 6 months
Last 12 months

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Average AI response time (seconds)

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Percentage of AI responses that customers found helpful 👍

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Percentage of AI responses that customers found unhelpful 👎

New conversations

Number of new conversations initiated by users.

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New contacts & leads

Number of new leads collected by your chatbot.

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When do users chat the most?

Heatmap of chatbot engagement by hour of day (in UTC timezone).

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