Beyond Chats

New Data Source

Data sources, such as a website’s content, build the knowledge base used by the AI.
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Website URL

Enter the URL of a website to crawl. The crawler will fetch all the pages on your website.
Note: maximum number of pages that can be crawled is 1,000. If there are more pages, use the Sitemap or URL List options.

You can exclude certain page elements from being crawled. This is useful for excluding unnecessary content to save training credits and improve the quality of the data ingested by the chatbot.

Sitemap URL

Enter a sitemap URL. The crawler will visit all the URLs listed in the sitemap and ingest their content to train the chatbot.

You can exclude certain page elements from being crawled. This is useful for excluding unnecessary content to save training credits and improve the quality of the data ingested by the chatbot.

Enter a list of URLs to add (one on each line, max 2,000 links):

You can exclude certain page elements from being crawled. This is useful for excluding unnecessary content to save training credits and improve the quality of the data ingested by the chatbot.

Upload and train the chatbot on your documents.

  • Supported files: PDF, TXT, Microsoft Word
  • Max. 10 files at a time
  • File size: 1 MB per fileĀ (Upgrade plan to increase limit)

Enter the text that you want to train the chatbot on. Ideally, this would be the information you want the chatbot to learn, which may not be available via other sources such as your website.

Enter the frequently asked questions and answers you want the chatbot to learn.

Connect your Zoho account to import articles from your knowledge base.

Add Data Source

Website link, content, document files, text to help AI learn and know about your organization
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Website

Website URL:

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Upload and train the chatbot on your documents.
  • Supported files: PDF, TXT, Microsoft Word
  • Max. 10 files at a time
  • File size: 1 MB per fileĀ (Upgrade plan to increase limit)

Enter the text that you want to train the chatbot on. Ideally, this would be the information you want the chatbot to learn, which may not be available via other sources such as your website.